At Last

I finally have been successful in adding more minutes to my cell phone. I really don’t know why this should be so difficult but it was very frustrating. I’ve lost track of how many times I tried doing this over the Internet. I even sent an email to the customer service department asking for help. That was totally ignored.

But eventually I got through on the landline phone and pushed buttons to update my phone. I thought the transaction was complete when I got shunted to a customer service person. I’m still not sure why that real live individual had to get involved but eventually the minutes were added to my phone. Now to figure out who to call to use them …

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